FAQ
What are the accepted payment methods?
We accept payment through major credit cards (Visa, Mastercard, American Express) and PayPal. Select your preferred payment method during the checkout process.
Can I request a rush order or expedited shipping?
Yes, if you have specific time constraints or urgent requests, please contact our customer support team, and we will do our best to accommodate your needs.
Do you offer international shipping?
Yes, we offer international shipping to select countries. Please refer to our Shipping Policy for more details on available destinations and estimated delivery times.
How can I contact customer support?
You can reach our customer support team by visiting our Contact Us page for detailed contact information and working hours.
How do I determine the right size for my dress?
To find your perfect fit, please refer to our Size Guide, which provides detailed measurements and instructions on how to measure yourself accurately. If you have any further questions or need assistance, our customer support team is ready to help.
Can I return or exchange my dress?
We understand that choosing the right dress is important. Please review our Return and Exchange Policy for detailed information on eligibility, conditions, and instructions for returning or exchanging your purchase.
How can I track my order?
Once your order is shipped, you will receive a confirmation email with tracking information. You can also log in to your Angel Lavish account to track the status of your order. If you have any concerns or need further assistance, please contact our customer support team.
Can I cancel or modify my order?
We process orders promptly to ensure timely delivery. If you need to cancel or modify your order, please contact us within 12hrs after order placed. We will do our best to accommodate your request, but please note that it may not always be possible once the order is processed or shipped.
Are alterations or customizations available?
We offer standard sizes for our dresses. However, some dresses may allow for size customization by a professional tailor and color change for exsiting options.
Do you have a physical store where I can try on dresses?
Currently, Angel Lavish operates exclusively online. We do not have physical stores for dress try-ons. However, we provide detailed size charts and measurement instructions to help you find the perfect fit. But if boutique owner want to cooperate, please contact us.